Just over two years ago, I wrote a blog post entitled “Does a rose by 58 other names smell as sweet?” where I talked about Facebook’s attempt to allow users to specify more than just a gender binary of male or female. I also mentioned how I wouldn’t be using it as I had already subverted the system to force Facebook to use the singular “they”, “them” and “their” for me by recording a null value for my gender.
At that time, Facebook were proposing an enormous drop-list of every conceivable variation, seemingly having taken on board every suggestion from every focus group they had done. It sounded like an unwieldy mess to me.
Today I decided to revisit my unspecified gender on Facebook, and made rather a pleasant discovery – what is now on offer is actually pretty good!
At the simplest level, your choices for gender are initially presented as a drop-list of “Female”, “Male” and “Custom”. This doesn’t alienate all the cis-gender people who just want to choose from a simple list. This is good User Interface design.
Selecting Custom is where it gets interesting, as the options then expand to let you choose your gender and also the gender pronoun you wish to use.
Choosing your gender is via a free text field that also accepts tags. In other words you can type what you want, but if what you are typing matches something that already exists then you can select it and it becomes a tagged value instead . If not, it stays as free text. Very flexible. This is very similar to when you tag someone in a post.
You can also specify who can see your gender on your profile. You can leave it as public, or limit its visibility. This uses the standard privacy menu that is used throughout Facebook, so you can choose from the standard options or go full custom. I chose to limit it so that only Friends can see it.
You can then specify your preferred pronoun. Currently this drop-list only has the options of Female, Male or Neutral, the latter being the singular “they”, “them” and “their” that I mentioned earlier. Facebook does not allow the use of the various gender-neutral pronouns that have been proposed and adopted, with varying degrees of success, by some. See the links below for more details on this, if you are interested.
This will be a huge shortcoming for some people but it’s a balancing act between complexity and usability and, although it is fairly limiting, I think it will be sufficient for many people. It is for me. Although, having said that, the singular “they” is rather clumsy for personal pronouns and for that I would have a preference for the Germanic hir for her/his, and zie for he/she.
So, in summary, Facebook seem to have found a good balance between User Interface simplicity, and the flexibility to let people express their gender identity. From a Design perspective, going down the route of “Female”, “Male” or “Custom” was absolutely the right thing to do.
I hate to say it, but it looks like Facebook got something right for once.